Training

De-Escalation Training, June 9th

Training Type: In-person

The Toronto Drop-in Network will facilitate a half-day in person De-Escalation training on Tuesday, June 9, 2026, 9:30am - 1:30pm.

This workshop is designed for front line workers, managers, volunteers and anyone working with people experiencing issues related to being unhoused, street involved, mental health and or substance use.

This workshop is meant to be engaging and promote discussion about the realities of escalation and ways of approaching escalation that are non-stigmatizing and dignified. We also discuss systemic issues that can lead to inequities.

This training will focus on key learning points;

• Avoiding a crisis
• Recognizing and understanding a crisis
• Escalating behaviour, communication (verbal/nonverbal)
• De-escalating
• Follow up/aftermath

We will discuss scenarios and foster important conversations about ways of dealing with crisis through an anti-oppressive, trauma informed, harm reduction lens. We stress the importance of destigmatizing individuals and find ways to come from a place of curiosity as opposed to judgement. We will also discuss boundaries and what to do when those boundaries are crossed.

This workshop includes a guest speaker with lived experience who will discuss de-escalation from their point of view.

Workshop length: 9:30am - 1:30pm
Workshop model of delivery: In-person (location will be provided to registered participants)
Workshop cost per person: TDIN Member Agencies Pay: $50.00 | Non-Members Pay: $60.00

Click link to register: https://tngcommunityto.akaraisin.com/ui/DeescalationTraining. Registration deadline is June 3rd.

If you have any questions, please contact Marianne, Training and Engagement Coordinator engage@tdin.ca | tdintraining@tngcs.org | 647-464-1733.