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TDIN FAQs


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A community of drop-ins and allied members throughout Toronto

 

FAQs

Here is a list of some Frequently Asked Questions (FAQ).  We hope this helps to make our website more accessible and interactive! Check back regularly as we add more information on our newly updated website. 

The Toronto Drop-In Network (TDIN) welcomes drop-ins, street outreach organizations and programs which support people who are homeless, at risk of homelessness and/or socially isolated. If your organization is interested in becoming a member, please review TDIN Terms of Reference to see if TDIN is the right fit for you.

If you would like to apply to be a member of TDIN, please follow these steps:

  1. Write to the TDIN manager@tdin.ca outlining your services and why you think your organization would be a good fit. 
  2. Your request will be submitted to the TDIN Steering Committee for approval. 
  3. The TDIN Manager will get back to you on the status of your application. 
    Once your membership is approved, TDIN will send instructions to get you and your drop-in/organization on board. This includes: 
  • Completing the member application form
  • Paying a membership fee
  • Setting up your organization profile on TDIN website 

TDIN Membership benefits include access to meetings, resources and information, financial support for training and participant engagement, and capacity building initiatives which support the entire drop-in sector. 

For more information on becoming a member, contact TDIN Manager at 416-824-4172 | manager@tdin.ca


How to Become a TDIN Member PDF

Note: In order to login, you or your organization have to be a member of TDIN. You must have a profile created for you to login. Please check out the FAQ guide on "How to Create a Profile". 

  1. Go the the website page tdin.ca
  2. At the top right corner of the page, click the login button, a pop-up screen will appear and request your email and password.
    (if you have forgotten your password, please reset your password. You will receive an email with the link to reset password)
  3. Enter the email and password associated with your account and press the Login button.

If you need further assistance, contact TDIN Member Support Coordinator at support@tdin.ca 

How to Login to the TDIN Website PDF

Note: In order to create a personal profile, you or your organization have to be a member of TDIN. 

  1. Go to tdin.ca  
  2. Click the Join button on the top right-hand corner, a pop-up screen will appear -complete the registration form with required fields and submit your information. 
    (if you have an existing profile and you have forgotten your password, please close the registration form. Click the Login button at the top right hand corner to reset your password. You will receive an email with the link to reset password)
  3. TDIN will review your information at the earliest convenience and you will receive and email confirmation when your profile is approved. 
If you need further assistance, contact TDIN Member Support Coordinator at support@tdin.ca

How to Create a Personal Profile PDF

Note: In order to edit, you or your organization have to be a member of TDIN. You must have a profile created for you to login. Please check out the FAQ guide on "How to Create a Profile". 

  1. Go to tdin.ca  
  2. Click the Login button on the top right-hand corner, a pop-up screen will appear and request your email and password.
    (if you have forgotten your password, please reset your password. You will receive an email with the link to reset password)
  3. Once you have logged in, a Profile button will appear at the top right-hand corner. Click the Profile button to view your profile.
  4. Hover your mouse on your profile and an Edit Profile icon will appear. Press the Edit Profile button.
  5. A Profile Edit window will open. Edit your information in each field. Once completed, please scroll to the bottom of your Profile Edit window and click the Update Profile button to save changes.
  6. You will return to your Profile page. Close page if no additional changes need to be made. 
If you need further assistance, contact TDIN Member Support Coordinator at support@tdin.ca

How to Edit your Personal Profile PDF

Note: In order to post, you or your organization have to be a member of TDIN. You must have a profile created for you to login. Please check out the FAQ guide on "How to Create a Profile". 

  1. Go to tdin.ca
  2. Click the Login button on the top right-hand corner, a pop-up screen will appear and request your email and password.
    (if you have forgotten your password, please reset your password. You will receive an email with the link to reset password)
  3. On the home tab, select the category which you want to post. Example Resource, Opportunity, Training, etc.
  4. A window will open. Fill in the required fields and click the Add button at the bottom of the page to submit your post for approval.
  5. To prevent spam posts, TDIN will approve your post at the earliest convenience.
If this is urgent, or you require assistance, contact support@tdin.ca for immediate approval.

How to Post on the TDIN Website PDF

Note: Only your organization member representative can update the organization's profile. This is the person identified on the member application as the person responsible for maintaining accurate information about your agency/drop-in hours and programs.

  1. Go to tdin.ca
  2. Click the Login button on the top right-hand corner, a pop-up screen will appear and request your email and password.
    (if you have forgotten your password, please reset your password. You will receive an email with the link to reset password)
  3. Click Profile button
  4. Next to your role/job title, click on your organization name to open the organization profile.
  5. Hover the mouse above the map to activate the edit button. Click on edit and make the necessary changes.
  6. Save all the changes made by clicking the Update Drop-In button at the bottom of the page. 
If you need further assistance, contact TDIN Member Support Coordinator at support@tdin.ca

How to Update your Organization's Profile PDF

Note: Only staff from TDIN Member Organizations can access the Members Chat. If you have an existing profile, follow steps listed below to login (If you don't have an account, see guide to create a personal profile). 

  1. Go to tdin.ca
  2. Click the Login button at the top right-hand corner (if you have forgotten your password, please reset your password. You will receive an email with the link to reset password)
  3. Once you have logged in, click on the Member Chat icon to view existing, or create a new Discussion Board.
  • To add a new discussion board, click the Request a new Discussion button on the right side of the page. An Add a Board window will appear. Fill out the name and description of your new Discussion Board. Press the Send Request for approval by TDIN. 
  • To add to an existing discussion, click the discussion board and reply to thread. Click post reply. 
If you need further assistance, contact TDIN Member Support Coordinator at support@tdin.ca

How to Access the Member Chat PDF