Drop-in Model & Practice

This page contains information resources on the drop-in model, good practices and referral resources.

Click on a title to see the full resource


Community Development

Centre for Community Learning & Development

Centre for Community Learning & Development

The Centre for Community Learning & Development (CCL&D) is a training and development organization that promotes increasing personal and collective resources as a strategy for building community capacity. CCL&D promotes the use of learning, digital storytelling, leadership development, and building healthy organizations, as vehicles for responding to community-based challenges, and promoting initiatives that lead to positive social change. more>>


Good Practices Toolkit

Toronto Drop-in Network Good Practices Tool Kit - Part Two

Part 2 contains the following sections: Introduction, Users Guide and Acknowledgements; Section 1  Philosophy and Approach (defining our work, conceptual tools); Section 2  Day to Day Work and Practice (activities and programming, distribution of goods and services, individualized supports to participants, participant rights and responsibilities); Section 3  Participant Engagement and Governance (general approach, specific strategies); Section 4  Volunteer and Staffing Practices (professional conduct and team dynamics, cultural competence, staff communication and team building, training and professional development, recruiting and hiring, performance evaluations, overview of human resources policies). more>>


Toronto Drop-in Network Good Practices Tool Kit - Part Three

Part 3 contains the following sections: Section 5  Health and Safety (overview, drop-in health and safety, staff health and safety, participant substance use, participant sexual health, crisis prevention, crisis intervention and conflict resolution, cleaning and sanitation, safe storage, food and nutrition); Section 6  Community Relations (community relationship models, community outreach strategies, improving negative community relations); Section 7  Organizational Linkages and Partnerships (students and researchers, police, social service agencies); Section 8  Funding (sources of funding for drop-ins, ethical considerations, fundraising); Section 9  References and Resources. more>>


Toronto Drop-In Network Good Practices Toolkit - Part One

Toronto Drop-In Network Good Practices Toolkit - Part One

This Toronto Drop-In Network Good Practices Toolkit was developed through a process of intensive discussions with drop-in staff and participants, and it contains the collective wisdom of the Toronto Drop-In Network (TDIN). It is full of practical strategies, helpful tips, and rich discussions that are designed to help drop-in workers develop new policies or improve their existing practices. more>>


Information and Referral

West Neighbourhood House Legal Clinic

West Neighbourhood House is having their next Free Legal clinic on Wed April 29,2015, at 588 Queen Street West, 2th floor, From 1:00pm to 4:00pm . Please let your program participants know about this clinic. more>>


Impacts and Insights: An Evaluation of The Stop

Impacts and Insights: An Evaluation of The Stop

The Stop and CFCC just wrapped up an in-depth evaluation of The Stops Community Advocacy Program, which is rooted in the belief that advocacy services are most effective when they are provided by and to people who share common experiences of poverty and marginalization. more>>


Measuring Success Reports

Measuring Success - One Page Overview

Measuring Success - One Page Overview

This overview presents the essential elements of the Measuring Success Framework including the rationale and the paired measures and is intended to be a quick reference guide. more>>


Measuring Success I:  Evaluation Strategies for Drop-in Settings (April 2008)

Measuring Success I: Evaluation Strategies for Drop-in Settings (April 2008)

Measuring Success: Show What We Know documents the drop-in model and is the primary component of the third phase of the City of Toronto Drop-in Review, which intended to identify strategies for measuring the success of drop-ins and to support drop-ins in implementing success measurement strategies. This phase of the review was carried out by Public Interest Strategy & Communications, and facilitated by the Toronto Drop-In Network (TDIN). more>>


Data Gathering & Reporting Tools

Measuring Success - One Page Overview

Measuring Success - One Page Overview

This overview presents the essential elements of the Measuring Success Framework including the rationale and the paired measures and is intended to be a quick reference guide. more>>


Participant Engagement

West Neighbourhood House Legal Clinic

West Neighbourhood House is having their next Free Legal clinic on Wed April 29,2015, at 588 Queen Street West, 2th floor, From 1:00pm to 4:00pm . Please let your program participants know about this clinic. more>>